Below is just a sample of our most recent customer comments:
Just been using my Sr-5 for 4 days now and it works a treat. I'm a cab driver and thought I knew where they all were. Well I do now thanks to snooper. Thanks for a great product it's great to be able to fight back.
- Peter G (Glasgow)
Many thanks for your help Carly, I appreciate your assistance and will use your company again. Once again thanks.
- Gordon
Re: Return of Snooper: I sent it back on monday for tuesday delivery and had it back today wednesday. Fantastic service thank you very much.
- Steve Taylor
Well, I'd just like to say a 'Big Thank you' to you. I ordered a Snooper S6-R Neo on Monday from you after shopping around the Net and found 2 web sites offering the product at the same price.
On Tuesday morning at 9pm, the door bell rang and the Snooper was here. Great excellent service and a very professional outfit you are. Can you please let the young lady, who i don't know her name, i said 'Thank you' and let everyone there know all about this email. Many thanks once again.......
- Mark
I'm a Customer Support Manager for www.overclockers.co.uk one of the biggest online retailers of Computer Hardware in the UK and am impressed with the
service and helpfulness of your company, with operations like that you can only be a success. I ordered my products on Wednesday at about 10:30am, it arrived with me at work before 9:30am on the Thursday, the lady who took my order was more than helpful and when I had questions regarding fitting to my car even gave me then number for the manufacturers technical guy. The item is now fitted and fingers crossed working well. I wouldn't hesitate using you again.
- Alexis Grecian
Many thanks for your prompt response. More importantly, excellent customer service - I'll be back!!
- David - Eire
Just a quick note to say how good and simple your web site is. It makes a change from the very hard to navigate sites that one comes across very frequently.
- Kind Regards - Andrew
I'm a big exponent of giving credit where it's due, so I'd just like to take this opportunity to let you know what a great job Marie James is doing. She's made buying my new Snooper from you completely painless. Marie replied to my initial query regarding price matching (£105 difference!) within minutes, answered all my questions and kept me up to date with the expected delivery date daily since I orderd - Fantastic service from the word go, right until the package arrived at 9:30 today.
- Many thanks. - Simon Pow
What a great and professional site, very informative.
- Regards Ward Robertson
Thank you very much. What a service.
- Regards Ian Nisbet
Wow, nice quick response... thanks very much.
- Dan Batcheldor
What a refreshing change it was to receive an e-mail warning me that I was probably about to pay too much. :-)
- Martin Fooks
Many thanks for sorting out the problems with my delivery. Even though It was me who give you the wrong address you sorted it out for me. I found your staff to be courteous, well informed and quick to respond. It's nice to see a company on the internet that deals with customers as people. Once again.
- Many thanks - P.J. Dillon - Worcs
I have ordered one for my daughter who got caught twice in one day then a third time in the same week, so we are most grateful for your fantastic product. It has saved my husband from a defiant ban. We now have 5 snoopers within our family & recommend them to all our business colleagues.
- Regards Mrs L Young
Just to say thank you for the speed and efficiency that yourselves have dealt with the problem with my faulty radar detector. It makes a change having dealings with a company who DO actually care about their customers.
- Many thanks - Dave Henshall
Thank you for your very prompt reply and all your help in this matter. It is very much appreciated.
- Best Regards - Ian
Thank you very much for your time and patience in dealing with the difficult export to my country.
- Best regards - Guido Brunelli - Italy
Thank you very much for you help. Your good service deserve good words to my friends. So be sure that I would recommend you guys when my friends need help.
- Thanks - Kenneth
Thank you for your concern re my order. More particularly thank you for delivery as requested - despite your concerns the unit arrived before 12 on Saturday. I am impressed. Looking forward to some bear free motoring ;))
- Steve
Thanks :) ... and thanks for being so helpful about the LE850s too!
- Jonathan
I would like to take this opportunity to thank the young lady at your office for her prompt help and professional manner in which she dealt with my enquiry.
- Once again thank-you
- Lee Smith
My snooper has served me very well over the past two years - many cameras are not even switched on - but a word of warning ! Don't leave it on the dash
unattended, my car was broken into and the unit stolen, with the consequential damage to the car. My fault I know.
Now I am buying a replacement. Can't do without.
- John
Hi
I telephoned you at about 5.30pm yesterday about the Snooper S4 neo I had recently purchased from you. I had been unable to lock on to any satellites in my Renault Laguna II and you thought that maybe the S4 was faulty and that I should return it.
Well as I was packing it up for return I decided to give it another go in my garden, using the mains lead. It took at least 30 minutes before the standby screen appeared and I was really beginning to think that it was faulty. I then switched it off and back on again. This time the standby screen appeared very quickly (less than a minute). I repeated this a few times and then transferred the S4 to my Laguna. Within 2 minutes the standby screen appeared. I took my car out around my local area and it picked up all the Gatsos brilliantly. That was yesterday. Today I took my car out and each time I switched the S4 on, the standby screen appeared less than 30 seconds. I can confirm that the Snooper S4 neo appears to work perfectly well in a Renault Laguna II or though I haven't experienced the laser function yet.
Thank you very much for your excellent customer service and your readiness to exchange the unit. I am extremely pleased with my purchase and I wouldn't hesitate to recommend you.
- Kind regards, Peter Toner
Postman put a card through my letterbox yesterday, 3rd December, 2004; I
picked the parcel up from the sorting office today.
Many thanks for the speedy delivery - very impressive indeed! Will
definitely spread the word - everybody needs a Snooper...!
- Regards Paula Cusack
I ordered my S5 R yesterday (20th Dec. \'04) and it arrived this (21st Dec. \'04) morning at 8am. I was amazed with the speed of the delivery and the professional way my order was dealt with. Thank you.
- Mrs Karen Baines
What a great service from you, I placed an order for my radar detector on
the 10/01/05 and received it on the 11/01/05 the very next
morning, well done to your company for such an excellent service.
- Gordon Hallkeepers
Carly,
very few companies even remotely impress me these days "customer service" in the UK has long since died, BUT I am staggered by Intranetics, in every single way and I promise to reccommend you to everyone!!
Superb service, exceptional product, 10/10 on every count. Thank you all for impressing me.
- Simon
Hi Marie,
Many thanks for the reply. Excellent news.
I must say, it's a great piece of kit and has served me well.
Regards
- Dave Farmer
Hi,
Thank you for a great repair service, I thought a two day turn around was superb service and the unit and RLD is working fine.
Well done, a very happy customer.
Regards
- Gary Crowe
Thanks,
thank you very much for the rapid response you have given to replacing my snooper s4. top marks for a superb service thanks again .
- Steve Knight
Customer Feedback
Thanks for the quick delivery, other customers praised the service and its great to be able to say it's true. Customer Service seems pretty non existent these days but your reputation seems well founded.
- Malcolm Glanville
Dear Marie,
I am very pleased with the machine (S4-R), so far, and look forward to many happy ticket free miles with it. It is a very clever machine. The assembly instructions and downloading system were easy to follow, even for an electronic novice like me.
- Mr German
just a quick message to say thank you so much for getting my snooper back back to so quickly, i am amazed! if only all customer service was as good as yours, 3 days! im still in shock, thanks again guys,
- T. Hopper
Just a note of thanks for your help and assistance
This Indago is first class
Again thanks
Regards
- Martyn
Thank you Mark,
For all your help, much appreciated.
I will of course, inform everyone of how helpful you have been, a rare thing in this day and age, hopefully give you an extra couple of customers.
Best Regards
- Graham B
